Preserve the magic of your wedding day with our Crystal Wedding Dress Clean and Box package. Specifically designed for gowns featuring a medium-size skirt or train, or an A-Line dress, this premium service offers everything you need to protect your investment and prevent fabric damage.
Whether you are looking to store your dress as a keepsake or prepare it for future resale, our expert preservationists use industry-leading techniques to restore your gown to its original brilliance.
Why Choose the Crystal Clean and Box Package?
Premium pH-Neutral Preservation: We provide a luxurious, handmade wedding dress storage box lined with acid-free tissue paper. This prevents the "yellowing" effect caused by standard cardboard or plastic covers.
Boutique Hand-Finishing: Every dress is professionally steamed, pressed, and elegantly folded into the lace-lined box with pH-neutral tissue and a signature "Love" satin ribbon.
Product Specifications & Inclusions:
Professional Cleaning: Ideal for dresses with medium-fullness skirts, trains or A-Line dresses.
Minor Repairs Included: We’ll reattach loose buttons (provided), fix loose threads, and correct hook-and-eye closures.
Acid-Free Protection: Includes acid-free tissue paper and a pH-neutral breathable, handmade keepsake box.
Note on Repairs: For significant damage or large repairs, we will provide a bespoke quote at the Diagnostics stage of our process. Please contact us for more information.
What's included
Fully trackable courier services to-and-from your home
Full diagnostic check
Minor repairs
After Images of your completed garment
Pressing of your garment before dispatch
The process explained
Once you place your order and receive your pack, let us know your garment is ready to collect
We’ll arrange your collection and let you know when your garment arrives
We’ll inspect your garment and highlight any advisories, including a quote for any major repairs
We’ll clean your dress, complete any minor repairs and press your dress
You’ll receive After Images of your dress on a mannequin to show you the finished product
We’ll arrange a date with you to ship your dress back and arrange your courier.
Is this the right package for me?
The Opal Package is suited to slimline wedding dresses with a minimal to medium train.
The Crystal Package is suited to medium-fullness skirts – such as A-line dresses, dresses with larger trains or multiple layers of tulle.
The Diamond Package is designed for ballgowns and very full skirts with multiple layers of tulle or an extra long train.
Timescales
Our turnaround time can vary, but we endeavour to have all dresses completed within eight weeks of receiving your dress in-house. Priority orders are completed in ten working days from receiving your dress in-house to receiving a provisional dispatch date.
Once your order is placed, our team will dispatch a pack to you within two working days which includes an inner packing bag, an outer packing bag, shipping labels and instructions on how to package your garment for collection. Then, simply let our team know when you’re ready for your collection to take place.
How do I book my collection?
To arrange your collection, simply email us at info@thedresscleaningcompany.co.uk stating your preferred collection day and we’ll take it from there.
NOTE: Our collections fall on Mondays and Tuesdays only – this allows us to receive your garment in-house by the end of the week.
Will I receive a collection timeslot?
Collection timeslots are one hour long and normally occur between 9am and 5pm. This slot is determined by DPD and cannot be changed – we recommend booking your collection for a day yourself or a representative will be able to stay in at any time. You will also be able to track the driver as they make their way to you via the DPD collections portal.
What is your current turnaround time?
Our timescale can vary based on our level of business, but our average standard turnaround time is eight weeks from receiving your garment in-house. Our turnaround time for Priority orders is ten working days from receiving your dress at our workshop to receiving a provisional dispatch date.
What happens when my dress is completed?
Once your dress is completed, we’ll send your After Images with a proposed dispatch date. Once you confirm this is suitable – or let us know you require a different date - we can book you in with DPD. Just like your collection, you’ll be given an hour-long timeslot on the day of delivery.
