Whether you celebrated in a sleek, slim-fit gown or a fairytale ballgown, your prom dress represents a major milestone. Our specialist prom dress cleaning services are designed to restore your dress to its "just-bought" condition, ensuring those cherished memories are perfectly preserved.
We understand that prom dresses often feature delicate beaded, sequin, or embroidered details. Our professional team provides a level of care that ensures maximum protection for these intricate garments, preventing the natural yellowing and fabric degradation that occurs over time.
Choose Your Service Package
Select the preservation level that best suits your plans for the dress, whether you are storing it as a lifelong keepsake or preparing it for its next event.
Option 1: Prom Dress Clean & Box Package
The ultimate preservation solution for the dress you want to treasure forever.
Premium pH-Neutral Preservation: We provide a luxurious, handmade dress storage box lined with acid-free tissue paper. This specialist environment prevents the "yellowing" effect caused by standard cardboard or plastic covers.
Boutique Hand-Finishing: Every dress is professionally steamed, pressed, and elegantly folded into the lace-lined box.
Signature Presentation: Your gown is finished with pH-neutral tissue and a signature "Love" satin ribbon, making it a beautiful, shelf-ready keepsake.
Option 2: Prom Dress Clean Only Package
The ideal choice for a professional refresh without the commitment of a permanent boxed package.
Professional Hand-Pressing: Your gown is meticulously steamed and pressed, ensuring it is returned crease-free and ready for its next journey.
Safe Short-Term Storage: Your dress is returned in a premium breathable garment bag to protect the fabric while allowing it to breathe.
Bodice Protection: We include pH-neutral tissue paper to help maintain the bodice shape and protect delicate finishings during transit and storage.
Select Your Dress Style
To ensure the correct level of specialist care and packaging, please select the style that best matches your gown:
Slim Dress: Best suited to sleek, slim-fit prom dresses with a maximum of three layers of tulle.
Ballgown: Best suited to A-Line, Fishtail, or Ballgown styles with many layers of tulle or voluminous skirts.
What's included
Fully trackable courier services to-and-from your home
Full diagnostic check
Minor repairs
After Images of your completed garment
Pressing of your garment before dispatch
The process explained
Once you place your order and receive your pack, let us know your garment is ready to collect
We’ll arrange your collection and let you know when your garment arrives
We’ll inspect your garment and highlight any advisories, including a quote for any major repairs
We’ll clean your dress, complete any minor repairs and press your dress
You’ll receive After Images of your dress on a mannequin to show you the finished product
We’ll arrange a date with you to ship your dress back and arrange your courier.
Timescales
Our turnaround time can vary, but we endeavour to have all dresses completed within eight weeks of receiving your dress in-house. Priority orders are completed in ten working days from receiving your dress in-house to receiving a provisional dispatch date.
Once your order is placed, our team will dispatch a pack to you within two working days which includes an inner packing bag, an outer packing bag, shipping labels and instructions on how to package your garment for collection. Then, simply let our team know when you’re ready for your collection to take place.
How do I book my collection?
To arrange your collection, simply email us at info@thedresscleaningcompany.co.uk stating your preferred collection day and we’ll take it from there.
NOTE: Our collections fall on Mondays and Tuesdays only – this allows us to receive your garment in-house by the end of the week.
Will I receive a collection timeslot?
Collection timeslots are one hour long and normally occur between 9am and 5pm. This slot is determined by DPD and cannot be changed – we recommend booking your collection for a day yourself or a representative will be able to stay in at any time. You will also be able to track the driver as they make their way to you via the DPD collections portal.
What is your current turnaround time?
Our timescale can vary based on our level of business, but our average standard turnaround time is eight weeks from receiving your garment in-house. Our turnaround time for Priority orders is ten working days from receiving your dress at our workshop to receiving a provisional dispatch date.
What happens when my dress is completed?
Once your dress is completed, we’ll send your After Images with a proposed dispatch date. Once you confirm this is suitable – or let us know you require a different date - we can book you in with DPD. Just like your collection, you’ll be given an hour-long timeslot on the day of delivery.
Real Garments, Real Results
Check out some of our recent wedding dress transformations
